Due to the nature of our work, all sales are final as we cannot accomodate returns of replacements. 

Damages and issues

All of our pieces undergo extensive quality control prior to packaging and shipping. Damage in shipping and transit does though, unfortunately, occur on rare occasions. The customer is responsible for inspecting each product within 10 days of receipt and prior to installation or use. Any and all defects should be reported immediately, and the claim should be accompanied by photos. Where applicable, please also send images of any damaged packaging. Our liability will not exceed the value of the products in question. In the event of damaged product, we will work with you to repair or have a replacement sent as soon as humanly possible.